Terms of Use

Updated: 26 July 2015

    • 1.1 We are Preloot Pte Ltd and we own and operate this website (“Site”) at www.preloot.com.
    • 1.2 Your use of this Site is subject to these Terms of Use. By using the Site, you accept and agree to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
    • 1.3 Should you have any questions regarding these Terms you may email our service team at: contact@preloot.com.
    • 2.1 You affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use.
    • 3.1 You are responsible for all access to the Site using your internet connection, even if the access is by another person.
    • 3.2 We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. The Site may be unavailable during periods when we are implementing upgrades or carrying out essential maintenance on the Site.
    • 4.1 We may choose not to process, or cancel, your order in certain circumstances. These circumstances may include,but are not limited to, (1) when product is out of stock or has been wrongly priced, (2) when we suspect the request is fraudulent, or (3) in circumstances we deem appropriate in the exercise of our discretion.
    • 4.2 We aim to provide accurate descriptions of products on our Site. However, we do not guarantee that they are accurate or complete. In such cases, we reserve the right to correct any inaccurate descriptions without incurring any liabilities.
    • 4.3 We do not guarantee that all products described on the Site will be available. We reserve the right to limit quantities of products redeemed or purchased by Members and to revise, suspend, or terminate a promotional event at any time without notice and without incurring any liabilities.
    • 4.4 All products redeemed or purchased from the Site will be shipped by a third party service provider. We are not responsible for the delivery of merchandise once it has been delegated to a third party provider. For more information on this, please refer to our Delivery & Returns Policy found on the Site.
    • 4.5 You accept that products you have purchased, either in sample-size or full-size, can be delivered by brands, rather than Preloot, whose products you have purchased through www.preloot.com (i.e. although we process your orders they are not necessarily delivered by us). When this occurs depends on arrangements between Preloot and the partnering brands, details of which would not be made public. Brands would be informed to not utilize your order details for any other purpose(s) other than for fulfilment of your order. For more information, please refer to our  Privacy Policy.
    • 4.6 Your total price will include the price of the product plus any applicable sales tax.
    • 4.7 You accept that returning of any products must be carried out within 7 days of you receiving it. Products to be refunded must be in an acceptable condition, be unused and be unopened. The situation under which we would or would not accept returned products is guided by our Delivery & Returns Policy.
    • 4.8 Once you have checked out your shopping cart, you will not be able to cancel your order.
    • 5.1 Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for commercial purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
      • 5.1.1 Use the Site for any fraudulent or unlawful purpose;
      • 5.1.2 Use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including, without limitation, others’ privacy rights or rights of publicity;
      • 5.1.3 Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site or express or imply that we endorse any statement you make;
      • 5.1.4 Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available or violate any requirements, procedures, policies or regulations of such networks;
      • 5.1.5 Transmit or otherwise make available in connection with the Site any virus, worm or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
      • 5.1.6 Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
      • 5.1.7 Modify, adapt, translate, reverse engineer, de-compile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an inter-operable program you must contact us and we may provide interface data subject to verification of your identity and other information;
      • 5.1.8 Remove any copyright, trademark or other proprietary rights notice from the Site or materials originating from the Site;
      • 5.1.9 Frame or mirror any part of the Site without our express prior written consent;
      • 5.1.10 Create a database by systematically downloading and storing Site content;
      • 5.1.11 Use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator's public online search service.
    • 5.2 We reserve the right to revoke these exceptions either generally or in specific instances.
    • 5.3 Preloot Pte Ltd is not responsible if you cannot access the Site properly or at all because your ISP connection, the Internet generally or your browser software is inadequate or functioning badly, or because of any other event outside Preloot Pte Ltd's control. If you cannot access the Site properly or at all because of any such reasons, Preloot Pte Ltd will not refund any money you have paid or compensate you. The Preloot website ("www.preloot.com") must be constantly maintained to be enjoyed. This means that Preloot Pte Ltd will carry out maintenance of the Site, including fixing bugs, installing updates and performing general diagnosis on a continual basis. There will also arise occasions where emergency maintenance and/or suspension of servers would be necessary where, in Preloot Pte Ltd's reasonable discretion, there is a need to do so. In such cases, Preloot Pte Ltd will try to have the Site available again as soon as it is safe to do so. As the Site relies in part on software to work, there is the possibility of software bugs. While Preloot PteLtd will monitor the Site and try to fix bugs known to us as soon as possible, Preloot Pte Ltd cannot guarantee that the Site will always be bug-free. As such, it is not a term of these Terms of Use that the Site or any individual feature of the Site will always be error free and/or free from viruses.
    • 6.1 The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Where the Site contains links to other websites and third party products or services, these links are provided for your information only. We are not responsible for the content of these websites or products or services. Your use of third party websites and resources is at your own risk.
    • 6.2 You may create a link to this Site, provided that:
      • 6.2.1 The link is fair and legal and is not presented in a way that is:
        • (a) Misleading or could suggest any type of association, approval or endorsement by us that does not exist, or
        • (b) Harmful to our reputation or the reputation of any of our affiliates;
      • 6.2.2 You retain the legal right and technical ability to immediately remove the link at any time, following a request by us to do so.
    • 6.3 We reserve the right to require you to remove any link and you are to immediately comply with any request by us to remove any such link.
    • 7.1 The intellectual property rights in the Site and all of the text, pictures, videos, graphics, user interfaces, visual interfaces, trademarks, logos, applications, programs, computer code and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.
    • 8.1 We provide the Site on an “as is” basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
      • 8.1.1 All conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and
      • 8.1.2 Any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.
    • 8.2 The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under Singapore law or statutory rights which may not be excluded, nor in anyway to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
    • 8.3 Preloot Pte Ltd will not be liable to you over the entire period of your use of the Site for any loss in excess of the total value of products ordered by you via the Site.
    • 8.4 Preloot Pte Ltd gives no warranty as to the genuineness or authenticity of any product, sample or voucher from any Merchant. Further, you take responsibility for the use of any products or samples, taking into consideration the constitution of the person using such products or samples. We shall not be liable for any consequence of use of products or samples, including but not limited to rash, skin irritation and skin dryness.
    • 9.1 We may collect and use information about you in accordance with our Privacy Policy.
    • 10.1 These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site, you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.
    • 11.1 The failure by Preloot Pte Ltd in partially or fully exercising any rights or the waiver by Preloot Pte Ltd of any breach of these Terms of Use committed by you shall not prevent a subsequent exercise of such rights by Preloot Pte Ltd or be deemed a waiver by Preloot Pte Ltd of any subsequent breach by you of the same or other term of these Terms of Use. The rights and remedies of Preloot Pte Ltd under these Terms of Use and any other agreement between you and Preloot Pte Ltd shall be cumulative, and the exercise of any such right or remedy shall not limit Preloot Pte Ltd's right to exercise any other right or remedy.
    • 12.1 We reserve the right to revise these Terms of Use at any time by updating this posting without prior notice. We recommend that you read the Terms every time you visit the Site.
    • 13.1 These Terms of Use will be governed by and construed in accordance with the laws of the Republic of Singapore. By accessing this Site, both you and Preloot Pte Ltd agree that the laws of the Republic of Singapore will apply to all matters relating to these Terms of Use. Any dispute arising from, or related to, such Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.